Policies

Privacy & Security

At Plain Jane Homme, we value our customers and want to make the online shopping experience fun, comfortable and safe. We will never share your e-mail address or personal information with any third parties. We use PayPal to ensure your credit card numbers are protected at all times.

 

Shipping & Delivery

All orders will be processed and shipped between 5-10 days once the order has been processed. You will receive an e-mail confirmation once your order has shipped.

NOTE: For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

 

Exchange Policy

North America: All exchanges within North America are free of charge.

International: All exchanges outside of North America will be subject to additional shipping charges which vary depending on location of residence.

 

Return Policy

If there was an error with your order, please email sales@plainjanehomme.com for an RA number. You must get an RA number within 10 days of the original order.

Shipping costs will be refunded if the error was made on our part. You will receive your refund in the same form of payment as the original purchase. Please keep in mind that for credit card transactions it may take 3-5 business days for it to appear on your account.

ALL SALE AND REDUCED PRICE ITEMS ARE FINAL SALE and are not eligible for exchange.